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Warranty Information - Terms & Conditions

YOUR POWAKADDY GUARANTEE

1.    With effect from January 1st 2009, PowaKaddy International Limited (‘PowaKaddy’) of Castle Road, Sittingbourne, Kent ME10 3RN provides to the purchaser of any new PowaKaddy product (the ‘Product’) purchased from an authorised retailer in the United Kingdom or Ireland a Manufacturer’s Limited Guarantee against inherent defects for the period, and on the conditions, set out below:
 


 

2.    The guarantee is subject to the following exclusions and conditions:
                i.     Accidental damage, customer misuse or neglect
                ii.    Abnormal wear and tear
                iii.    Rental or other commercial use
                iv.    Unauthorised modification to the Product
                v.    Faulty repairs by consumer or unauthorised agent
                vi.    Failure to follow battery charging instructions, including discharging a battery to lower than 8 volts.

3.    PowaKaddy reserves the right to inspect or test any Product claimed to be defective

4.    Any parts repaired or replaced under guarantee are guaranteed to the end of the original period.

5.    The period of guarantee commences on the date of purchase of the Product. Proof of purchase and purchase date may be required.

6.    Warranty registration within 30 days of purchase of an Electric Golf Trolley or Battery is recommended to ensure any claim can be processed promptly, without need for further proof of purchase.

7.    The guarantee is non-transferable and is only available to residents of UK and Eire. Customers living outside UK/Eire should contact their retailer or local distributor.

8.    In the event of a warranty claim in respect of an Electric Golf Trolley or Battery the consumer should in the first instance contact his local authorised Service Agent (see www.powakaddy.com for details) or his retailer for any other Product.

9.    This guarantee is in addition to and does not affect the consumer’s statutory rights.  Further information in respect of these statutory rights can be obtained from your local Trading Standards Department or Citizen’s Advice Bureau.